RETURN POLICY
A. CANCELLATIONS:
– Cancellations of order can be done before initiation of it’s shipping process.
– After initiation of shipping process, the ordered product can be requested for return / exchange.
– The order amount paid will be returned to the same source from which it was paid within 3-7 days of successful cancellation.
B. RETURN / EXCHANGE PROCESS:
– A return / exchange can be requested within 5 days of order delivery date.
– To be eligible for it, your item must be Unused with all the Tags and Original packaging Intact and in the same condition that you received it in.
– For submiting return/exchange request and for verification purposes you need to send the below files to our Email: info@sidanvick.in or Whatsapp number +91 84338 02778:
1. An unboxing video of the product.
2. A picture of product, shipping label or purchase invoice.
– After satisfactory verification of the above sent files, a pickup will be arranged from our end.
– In case the pickup service is not available in the customer’s area then the customer will have to self ship the product back to us at his cost.
– After satisfactory completion of scrutiny process of the return / exchange items received, the refund / exchange process will be initiated.
– The order amount (after deduction of Rs. 200/- for pickup/shipping charges) shall be refunded to the same source from which it was paid within 3-7 days.
C. RETURN / EXCHANGE CONDITIONS PRODUCTWISE:
– The Productwise returns / exchange conditions given at the product page will be applicable for that particular product.
D. OTHER RETURN RELATED POLICIES:
– The return / exchange policy of any particular product can be amended at any time without any prior notice.
– Any type of additional or exceptional return / exchange processing charges may be charged/adjusted from the customer on case to case basis.
– Customized product or Made to order products are not eligible for return / exchange.
– The final right of decision of whether a case is eligible for return / exchange is solely with us (Sidanvick)